The CE Shop - Terms & Conditions - General
These terms and conditions listed in the “General” section below are applicable to all The CE Shop LLC entities: The CE Shop, Mbition LLC, Mbition LLC dba American Home Inspectors Training, and Stringham Schools.

ENROLLMENT
Enrollments are accepted via our school websites at http://www.theceshop.com/, https://stringhamschools.com/, https://www.ahit.com/ or by phone at 888.850.0889. Admission is open to any person meeting the below qualifications. No qualified person may be excluded from enrollment on the basis of race, color, religion, gender, gender identity and/or expression, national origin, disability, marital status, sexual orientation, or military status.

APPLICANTS MUST MEET THE FOLLOWING REQUIREMENTS

Be at least 18 years of age.
Submit any required forms (Enrollment Agreements, etc.) as required by state postsecondary regulations.
Have access to internet compatible devices.
Possess base-level computer skills including: ability to read text on screens, click through course material, and take exams online.
Pay appropriate fees.
Students may register via the website or by calling 888.850.0889. Certain states require a signed Enrollment Agreement and other disclosures to complete registration.

FINANCIAL AID

Financial aid is not available for any courses.

PAYMENT PLAN
Short-term payment plans may be offered by The CE Shop for select products. The following terms and conditions apply to The CE Shop payment plans where offered, for real estate, home inspection, and appraisal.

The school is authorized to charge my credit card for the payments due on my account as the payments become due (in 30-day intervals).
The school is entitled to suspend my course in the event that I miss a payment for any reason and that the account will stay suspended until any past due payment(s) are received.
I am not entitled to receive my certificate of completion for the course until the school has been paid in full for the course.
The school is entitled to charge my credit card an Administrative Fee of $9.99 per payment made under the Payment Plan. Under no circumstances am I entitled to a refund of any administrative fees paid.
In the event that any payment is not made per the above terms, the amount of the total unpaid balance shall be due and forthwith payable, and the school shall be entitled to collect the full remaining unpaid balance. If the school incurs any costs and/or fees (including reasonable attorney fees) in the collecting of any unpaid balance, the student agrees to pay the same, and said costs and/or fees to be added to any unpaid balance.
Due to the tax law which mandates that online businesses must collect sales tax in certain states, if your state requires sales tax to be collected, it will automatically be added to the total amount due at checkout minus any donation made to The CE Shop Foundation. In addition, if you choose to set-up a payment plan, sales tax will be added to each monthly payment plan total. For questions, please contact The CE Shop at 1.888.850.0889 or our contact us form.
Promo codes are not allowed in conjunction with payment plans.
Extended payment plans may be offered by Affirm, a third-party vendor, for select products, for personal use only. Affirm’s terms of service apply. By signing up for an extended payment plan, you hereby acknowledge that you have read and agree to Affirm's terms of service.

Subject to eligibility. Your rate will be 0% APR or 10–30% APR based on credit, and is subject to an eligibility check. A 0% APR is available on select products for a limited time, and for those who qualify. Payment options through Affirm are provided by these lending partners: affirm.com/lenders. Options depend on your purchase amount, and a down payment may be required.

Please note that you may not receive a rebate of any interest that may have already accrued on an amount that later gets refunded.

The CE Shop LLC, Mbition LLC, Stringham Schools, and American Home Inspectors Training reserve the right to refer any outstanding balance to a collection agency.

TECHNICAL SYSTEM REQUIREMENTS
The CE Shop courses are delivered through a secure and proprietary Learning Management System (LMS). An internet connection is required (high speed is recommended, but not required). Please refer to our FAQ page for a full list of requirements.

REFUND POLICY
The CE Shop is committed to student satisfaction. If you are unsatisfied for any reason, The CE Shop will refund the purchase price of any course if the refund request is submitted within thirty (30) days of purchase, prior to course expiration, and the course is not more than fifty percent (50%) complete.

Live (synchronous) courses are refundable up to three (3) weeks (fifteen (15) business days) prior to the scheduled start date of class. No refunds will be issued if online training is more than fifty percent (50%) complete or if the live class has started.

If the student is removed from the live online (synchronous) course for non-compliance with the course requirements, the student may receive a one-time 50% off coupon for a future live online course.

Regarding Exam Prep Edge, The CE Shop will refund the purchase price of any Exam Prep Edge product if the refund request is submitted within thirty (30) days of purchase and if the initial assessment has not been completed.

The CE Shop does not offer price adjustments on previously purchased items.

ELECTRONIC TEXTBOOKS
The CE Shop eTextbooks are not returnable. All sales are final. Any eTextbooks procured through RedShelf expire 365 days from the purchase date. Up to 100% of eTextbook content may be downloaded, within the eReader, to be used for offline viewing only. A maximum of 20% of eTextbook content may be downloaded or printed for personal use outside of the eReader.

REPURCHASE POLICY
If your course has fully expired, you may repurchase the course at fifty percent (50%) off of the current retail price one (1) time. This option is only available for thirty (30) days after the full expiration date of the course. If your course expires a second time, you will have to repurchase the course at full price.

COURSE APPROVAL
In the event of an extension or re-enrollment, it is the responsibility of the student to verify with a school representative that the course approval is still active.

PROMOTIONAL CODES
Promotional codes must be applied at checkout. No refund for an unused promotional code will be given after checkout has been completed. To obtain your promotional code discount, you must enter the promotional code in the box under your total at checkout and click the "Apply Discount" button. The discount amount will then be subtracted from the total amount due.

Promotional codes cannot be combined and are not eligible for use in conjunction with payment plans, extensions, or additional certificates of completion.

Promotions offered by The CE Shop do not extend to appraisal products, American Home Inspectors Training products, or eTextbooks. However, The CE Shop reserves the right to introduce special promotions for these specific products during designated times throughout the year.

Discounts do not apply to Ohio Pre-Licensing courses. Ohio discounts only apply to Pre-Licensing package features, Exam Prep Edge, Post-Licensing, and Continuing Education.

SALES TAX
Due to the tax law which mandates that online businesses must collect sales tax in certain states, if your state requires sales tax to be collected, it will automatically be added to the total amount due at checkout minus any donation made to The CE Shop Foundation. In addition, if payment plans are available, sales tax will be added to each monthly payment plan total. For questions, please contact The CE Shop.

CE HOURS OR NOT-FOR-CREDIT HOURS
When a course is approved for CE credit, the hours of approval will be reflected on the state- specific web page under column headings reflective of the type of credit being given. If the course hours are listed ONLY in the "Total" column, the course DOES NOT carry any CE credit in that state.

PROGRESS, COMPLETION, AND ATTENDANCE REQUIREMENTS
Students must complete 100% of the learning material presented in a course and demonstrate understanding of the material by passing all quizzes and the final exam (where required by the regulatory entity) to receive credit hours for the course. Students who do not complete 100% of the material will not be issued a certificate of completion and will not receive credit hours for the course.

For courses that require monitored seat time, our online course delivery system manages this requirement.

All course enrollment and completion times are recorded in Central Standard Time (CST). The CE Shop does not have a probation policy in place for courses.

STUDENT IDENTITY VERIFICATION

In addition to utilizing a unique username and password to access student profiles and course materials, each student is required to complete a digital signature at the end of the course attesting to his/her identity. Student accounts cannot be shared. There may be additional student identity verification requirements based on state rules.

EXAMINATIONS

The following terms apply to exams, unless otherwise stated in these Terms and Conditions:

Unit exams are presented at the conclusion of each unit, with a varying number of questions depending on the amount of content contained in each unit. Unit exams can be retaken as many times as necessary.
Students will not be able to proceed to subsequent units in the course until the unit exam in each unit is successfully completed and passed.
Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may take the examination as many times as necessary to achieve a passing score and demonstrate understanding of the material, unless the jurisdiction or education type specifies otherwise. Please refer to the state-specific catalog page(s) for information on the number of final exam attempts, passing percentage required, and proctoring requirements.
If a jurisdiction requires the final course exam to be proctored, the student will be required to use The CE Shop’s third-party electronic proctoring solution at the student's cost, where applicable. The student will need to schedule an appointment with the online proctor in advance. Full details of the online proctoring process can be accessed here.
Some states may require the final course exam to be proctored in person. Full details of the in-person proctoring process can be accessed here.
To maintain academic integrity and uphold examination standards, your final exam session may be recorded using video, audio, and/or screen recording technologies. These recordings will be used solely for proctoring purposes and to investigate any potential incidents of academic misconduct. The student understands that participation in the exam constitutes consent to be recorded.
DIGITAL SIGNATURE COMPLETION REQUIREMENTS
Once all required coursework has been completed, students must certify that they were the student/licensee who completed the coursework. This is accomplished at the end of each course, within our LMS. A course and instructor evaluation is also presented at this time to the student. Once certification has taken place, the student’s certificate of completion is sent to the student via an automated email and is also stored in the student's online account for a minimum of five (5) years unless otherwise stated. Any exceptions to these rules will be provided to the student in the requirement details via the webpage, email instructions, and/or course orientation and completion slides.

COURSE REPORTING

If your course completion is required to be reported to a regulatory agency, please allow a minimum of three (3) business days for the school to report your course completion.

COURSE DELIVERY METHODS

Courses may be delivered via multiple delivery methods. Asynchronous delivery allows students to learn at their own pace and access the course 24/7/365. Synchronous (live online) delivery requires that students are in attendance at a specific place at a specific time (can be online). Flexible Learning is learning that is delivered by paralleling live online course content with our self-paced training course. This delivery method allows students to choose to complete the content via live online or self-paced delivery or a combination of both.

EXAMINATIONS
The following terms apply to exams, unless otherwise stated in these Terms and Conditions:

Student files are retained for the minimum time required by state regulations. Online student files are maintained online in our cloud-based servers, and paper files are held atCareer Certified’s corporate offices.

Student records may be requested in writing by the student at any time. Student records are confidential. No records will be made available to prospective employers, family members, or other schools unless a written request has been made by the student.

If the student enrolls through an employer or affiliate partner of the school, the student agrees to allow the school to share course progress and completion details with the employer or affiliate partner.

Please view our FERPA policy for more information.

JOB PLACEMENT
The CE Shop does not offer job placement services. The CE Shop LLC makes no representations except as expressly set forth in this catalog, and under no circumstances does The CE Shop make any claim, promise, or guarantee of employment.

REASONABLE ACCOMMODATION POLICY
The CE Shop provides reasonable accommodations for disabilities. A student must provide ten to fourteen (10-14) business days' notice in order for their accommodation to be properly processed. The full ADA policy and procedure can be found here.

CRIMINAL HISTORY
A criminal history may make you ineligible for the license you are seeking. For questions or information, please contact the licensing agency in the state for which you are interested in becoming licensed.

DISCRIMINATION AND CONDUCT POLICY
The CE Shop does not discriminate on the basis of race, color, religion, gender, gender identity and/or expression, national origin, disability, marital status, sexual orientation, or military status in the establishment of fees, entrance qualifications, or standards for successful completion of any course.

It is expected that students will conduct themselves in a professional manner and demonstrate respect for their instructors and fellow classmates. The school reserves the right to terminate a student on any of the grounds listed below. Termination notice will be in writing citing the reasons for termination. Tuition will be refunded according to the applicable refund policy.

Possible reasons for termination can include but are not limited to:

Failure to comply with school rules, policies, and regulations
Unprofessional conduct
Unsatisfactory academic progress
Excessive absence or lateness
Failure to pay fees when due
Cheating or falsifying records
Breach of enrollment agreement
Entering school site while under the influence or effects of alcohol, drugs, or narcotics of any kind
Carrying a concealed or potentially dangerous weapon
Sexual harassment
Harassment of any kind including intimidation and discrimination
SEXUAL HARASSMENT AND HAZING POLICY

The CE Shop takes the issue of sexual harassment very seriously. Sexual harassment includes unwelcome sexual advances or offensive comments, gestures, or physical contact of a sexual nature between and/or among students and staff. Sexual harassment or harassment because of age, race, color, religion, national origin, sexual orientation, or disability, will not be tolerated. This includes any kind of intimidation or discrimination. Investigation into such concerns will be undertaken promptly and handled confidentially. Behavior that denigrates the integrity of another student (hazing) will not be tolerated. If a student or employee feels that he or she has suffered a form of discrimination or harassment, the individual should immediately contact a supervisor or school director. Students or staff involved may be subject to dismissal or termination.

GRIEVANCE POLICY

Students who have a grievance with the school are encouraged to resolve the matter with their instructor. If still unsatisfied, the grievance may be addressed to the School Director or President of The CE Shop at The CE Shop, 5670 Greenwood Plaza Blvd, Suite 340W, Greenwood Village, Colorado 80111, Telephone: 888-850-0889. A student may be dismissed for any violation of the school rules, policies, and/or regulations as set forth herein. The President of The CE Shop, after consultation with all parties involved, makes the final decision. Where appropriate, the President of The CE Shop will review each case and decide whether to grant re-admittance.

DISMISSAL
Violation of any The CE Shop policies may result in permanent dismissal from the school. After review of all pertinent facts and information, the President of The CE Shop will make the final determination in regard to dismissal and/or re-admittance.

PREVIOUS CREDITS
Credits earned from another institution cannot be combined with those earned through The CE Shop. The CE Shop does not guarantee the transferability of its credits to any other institution unless a written agreement exists with another institution.

LICENSE INFORMATION
It is the responsibility of the student to provide The CE Shop with the student's correct and complete license number and any and all required information (legal name, date of birth, etc.) on record with the entity that issues the student's license. The CE Shop will not be responsible or liable for any disciplinary action by any regulatory entity including, but not limited to, a course not being reported on time or late/reinstatement fees or changes in license status to the licensee as a result of incorrect license information provided by the student.

GENERAL RELEASE
Student acknowledges that training courses may require hands-on training both inside and outside of Student's training center. This training may involve activities that contain a risk of injury. Non-exclusive examples of such activities include roof inspections and electrical inspections. Student must determine his or her own comfort level with regard to activities performed and not participate in those activities with which Student is uncomfortable or physically unable to perform. Student hereby assumes all risk of injury.

By participating in an activity, Student, for his or her heirs, executors, administrators, successors and assigns does release, acquit and forever discharge The CE Shop LLC and its shareholders, directors, officers, employees, agents, successors, assigns, and affiliates from any and all claims, actions, causes of actions, demands, rights, damages, costs, expenses and compensation whatsoever Student may have on account of or in any way resulting from any and all accidents, injuries and damages that occur during training and the consequences thereof of any kind.

Student further declares and represents that no promise, inducement or agreement not herein expressed has been made to the Student and this Release contains the entire agreement between the parties and that the terms of this Release are contractual and not a mere recital.

COPYRIGHT POLICY
All rights are reserved. All course materials offered by The CE Shop are copyrighted by either The CE Shop or its licensed content providers. No part of The CE Shop's course content may be reproduced, retransmitted, distributed, sold, published, broadcasted, or circulated, including to individuals in the same company or organization, without the express written consent of The CE Shop. Course content received electronically via the internet may (when permitted) be displayed or printed for your personal, non-commercial use only. Purchase of a course includes a license for one person to use the course materials through course expiration, unless otherwise stated. Completed course access is available for a minimum of six (6) months. It is not permissible to distribute files containing course materials or printed versions of course materials to individuals who have not purchased the course(s) without the express written consent from The CE Shop. It is also not permissible to make the course materials available to others over a computer network, intranet, internet, or any other storage, transmittal, or retrieval system without the express written consent of The CE Shop.

LEGAL WAIVER
The CE Shop, its authors, publishers, instructors, and employees are not in any way offering legal, accounting, tax, or any other professional or legal advice. No information communicated by any of the above or contained in any course(s) created by The CE Shop, shall be construed as such. If professional or legal advice is required, you should seek the services of a competent advisor. Further, while The CE Shop provides packages and courses designed to meet your needs, IT IS SOLELY YOUR RESPONSIBILITY to ensure you have ordered and completed the correct number and type (mandatory/elective) of hours required to obtain or renew your license by your deadline. By purchasing from The CE Shop, you hereby agree to hold harmless and release The CE Shop, and its directors, officers, agents, instructors, and employees from any and all liability and/or loss or damage based on, or in any way related to, The CE Shop's course content or The CE Shop's providing of the course content.

FOR INFORMATIONAL PURPOSES ONLY
The content on The CE Shop website is intended to be used for informational purposes only. Products and services offered by The CE Shop are not available in all jurisdictions or for all license types. The website may also contain technical inaccuracies or typographical errors. The CE Shop will, from time to time, revise the information, products, and services described on The CE Shop website and The CE Shop reserves the right to make such changes at any time without notice.

PRIVACY POLICY
The CE Shop values your privacy and your personal information. We may change our Privacy Statement from time to time and we encourage you to review our Terms and Conditions whenever you interact with The CE Shop to stay informed. This privacy policy will explain how The CE Shop uses the personal data we collect.

What data do we collect?
The CE Shop collects personal identification information such as:

Full name
Mailing/billing address
Telephone number
Email address
Professional license number
Driver’s license number
Payment information
Sociodemographic information
Our products and services are not intended for individuals under the age of 16, and we do not knowingly collect data relating to individuals under the age of 16.

How do we collect your data?
You directly provide The CE Shop with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services
Complete a survey, e-signature, or provide feedback on any of our products or services
Use or view our website via your browser’s cookies
The CE Shop receives your data indirectly from the following sources:

Third-party referral sources
How will we use your data?
The CE Shop collects your data so that we can:

Process your order and manage your account
Facilitate enrollment and course completion
Report enrollment and course completion in compliance with regulatory agencies
Maintain records in compliance with regulatory agencies
Respond to requests by government or law enforcement authorities
Email you with special offers on other products and services
How do we store your data?
The CE Shop securely stores your data on our cloud-based servers and at The CE Shop’s corporate offices. Security measures are in place to ensure the integrity and protection of your data. The CE Shop must retain records for the minimum time required by state regulations. Records will be retained unless deletion is requested once the minimum time has expired.

How will your data be shared?
There are limited instances in which The CE Shop will provide your information to a third party for the purposes that are described in this Privacy Policy or otherwise with your consent.

The CE Shop may provide your information to your referral source (you came to the website through the third party) in the event that you were referred to The CE Shop by a referral source.
The CE Shop may provide/sell your information to those third parties that you specifically grant permission for in other parts of the website and/or LMS.
The CE Shop may provide your information to a third party if necessary to comply with regulatory requirements, including but not limited to licensure rules and state taxation requirements.
The CE Shop may provide your information to a third party to improve business practices.
The CE Shop may share your data with our partner companies so that they may offer you their products and services.
Marketing
The CE Shop would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.
You have the right at any time to stop The CE Shop from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, follow the instructions in the marketing communication or contact us (See “How to Contact Us”).

Cookies
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

How do we use cookies?
The CE Shop uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website
Developing and improving website functionality
As you browse websites, online ad networks working with The CE Shop may place anonymous cookies on your computer and use similar technologies to understand your interests based on your (anonymous) online activities, and thus tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit the pages below to opt out.

What types of cookies do we use?
The CE Shop may use the following types of cookies:

Strictly Necessary Cookies

These cookies help to carry out transactions or requests initiated by you. Examples include, but are not limited to, remembering information provided by you as you complete your transaction or courses on the site and managing your logged-in status during your user sessions.

Functional Cookies

Functional cookies allow the site to remember choices you have made. Functional cookies allow the site to remember your specific settings, such as your state and license type and items that have been placed in your cart.

Analytic Cookies

Analytic cookies allow us to collect data relating to your use of our website, including the content on which you click while shopping on the site and completing your courses. These cookies are used to improve the performance and design of the website. These cookies may be provided by a third-party analytic tool(s) but are only used for purposes related to our website.

Targeting Cookies

Targeting cookies remember information regarding your use of the website so we can provide promotional and other targeted information to you.

How to Manage Cookies

You can set your browser not to accept cookies. However, in a few cases, some of our website features may not function as a result. To control or disable cookies, refer to the settings of your browser or device. For further information about cookies, visit www.allaboutcookies.org.

What are your data protection rights?
The CE Shop would like to make sure you are fully aware of your data protection rights. Every user is entitled to the following:

The Right to Access

You have the right to request copies of your personal data from The CE Shop.

The Right to Rectification

You have the right to request that The CE Shop correct any inaccurate information and complete any incomplete information.

The Right to Erasure

You have the right to request that The CE Shop erase your personal data, under certain conditions.

The Right to Restrict Processing

You have the right to request that The CE Shop restrict the processing of your personal data, under certain conditions.

The Right to Object to Processing

You have the right to object to The CE Shop’s processing of your personal data, under certain conditions.

The Right to Data Portability

Under certain conditions, you have the right to request that The CE Shop transfer the personal data that we have collected.
If you would like to exercise any of these rights, contact us (See “How to Contact Us”). We may need to request further information to confirm your identity and ensure your right to access your personal data or to exercise any of your other rights. In most cases, requests will receive a response within one month.

Non-Discrimination Statement
The CE Shop does not discriminate based on you exercising your data protection rights.

Privacy Policies of Other Websites
The CE Shop website contains links to other websites. Our privacy policy applies only to our website. When you leave our website, we encourage you to read the privacy notice of every website you visit.

Changes to Our Privacy Policy
The CE Shop keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on January 2, 2024.

How to Contact Us
If you have any questions about The CE Shop’s privacy policy, the data we hold, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

The CE Shop
5670 Greenwood Plaza Blvd., Suite 340W
Greenwood Village, CO 80111
Phone: 888.850.0889
Email: privacy@careercertified.com

SMS POLICY
The CE Shop currently offers SMS service as a courtesy to students and students are not required to opt into our SMS service. As a part of our SMS service, we may text you with marketing or other informational messages at the mobile phone number provided to us.

By opting-in to our SMS service, you confirm that you are the owner of the mobile phone number you provide us with, control access to that number, and will notify us of any change to your phone number. If you change your mobile phone number after opting in, you agree that we may continue to send you texts at the new mobile phone number unless you opt-out. Depending on the terms of your service agreement with your wireless carrier, message and data rates may apply, including applicable roaming charges. Most wireless carriers support our text/SMS messages. Check with your wireless carrier if you have questions.
To participate in our SMS service, you must opt-in through The CE Shop website or over the phone. The frequency of text messaging will vary. By opting into our SMS service, you consent to receive messages from us in response to any messages you may send to us. Text STOP to opt out of our SMS service. When you opt out, we will send you a confirmation text.
WE DO NOT GUARANTEE THE ACTUAL OR TIMELY DELIVERY OF ANY MESSAGE WE SEND YOU. WE ARE NOT RESPONSIBLE FOR, AND EXPRESSLY DISCLAIM ANY AND ALL LIABILITY RELATED TO, THE FAILURE OF ANY MESSAGES TO BE ACTUALLY OR TIMELY DELIVERED TO YOU FOR ANY REASON WHATSOEVER, INCLUDING THOSE CAUSED BY A TECHNICAL ERROR OR OTHER PROBLEM WITH OUR SYSTEMS, THOSE OF YOUR MOBILE SERVICE PROVIDER, A THIRD-PARTY COMPANY OR ISSUES RELATED TO YOUR WIRELESS SERVICE OR MOBILE DEVICE. CARRIERS ARE NOT LIABLE FOR DELAYED OR UNDELIVERED MESSAGES.
The CE Shop mobile message service (the "Service") is operated by The CE Shop and its subsidiaries ("The CE Shop", "we", or "us"). Your use of the Sercie constitutes your agreement to these terms and conditions ("mobile Terms"). We may modify or cancel the Service or any of its features without notice. We may also modify these Mobile terms at any time and encourage you to review our Terms and Conditions and Mobile Terms whenever you interact with us to stay informed. Your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to The CE Shop's SMS/text Service, you agree to receive recurring SMS/text messages from and on behalf of The CE Shop and its subsidiaries through your wireless provider with the mobile number you provided, even if you mobile number is registered on any state or federal DO Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service Promotional messages may include promotions, product launches, giveaways, special offers, and other marketing offers (e.g., cart reminders.)

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of, or required, to make any purchase with The CE Shop or its subsidiaries. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Messages and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt out of the Service at any time. Text the single keyword command STOP to +18332960747 for real estate and +18339622748 for home inspection or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation via text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The CE Shop. or one of its subsidiaries', mobile message programs and wish to cancel, you will need to opt out separately from those programs by following the instructions provided in their respective Mobile Terms.

For Service support or assistance, text HELP to +18332960747 for real estate and +18339622748 for home inspection or email marketing@theceshop.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. you acknowledge the any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the Service with your new number.

You agree that The CE Shop and its subsidiaries will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.

CONSENT TO RECORDING
By utilizing the telephone or chat feature to contact The CE Shop LLC and its subsidiaries, you explicitly consent to the recording of all communications, including but not limited to text, images, audio, and any other form of data exchanged through either method. The purpose of recording is to enhance the quality of service, ensure compliance with applicable laws, and for internal training and improvement purposes.

LINKS TO OTHER INTERNET SITES
Links to other internet sites ("hyperlinks") on The CE Shop website are included only as a convenience for you as a visitor to The CE Shop website. The CE Shop makes no judgments or warranties with respect to the accuracy, timeliness, or suitability of the content of any of these hyperlinks, and The CE Shop assumes no liability for the content or presentation of the hyperlinks. By providing a hyperlink to a service or third-party website, The CE Shop does not endorse the linked service or website, its content, or its sponsoring organization. We encourage you to read the privacy statements of each and every website to which we link. Please note that these websites may or may not have privacy policies and those policies may be more or less restrictive than The CE Shop's privacy policy.

VIRUSES
It is your responsibility to scan any and all downloaded materials received from the Internet. The CE Shop shall not be responsible or liable for any damage caused by viruses or related hazards, whether or not that virus or hazard resulted from a visit to The CE Shop website. You, and not The CE Shop, assume the entire cost of all necessary servicing, repairs, or correction related to computer viruses.

SECURITY
The CE Shop takes standard precautions to ensure that its systems are secure and that they meet industry standards, including the application of firewalls for its internet-based systems. When appropriate, The CE Shop employs the use of encryption technologies, user authentication systems (e.g., passwords and personal identification numbers) and access control mechanisms. The CE Shop does not guarantee that your information is safe from an attack on its systems. By purchasing from The CE Shop, you hereby agree to hold harmless and release The CE Shop, and its directors, officers, agents, instructors and employees from any and all liability or loss or damage based on or in any way related to the above in any form or fashion.

INFORMATION PROVIDED "AS IS"
THE COURSES PROVIDED BY THE CE SHOP AND THE INFORMATION CONTAINED ON THE CE SHOP WEBSITE ARE PROVIDED "AS IS" AND WITHOUT ANY WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. THE CE SHOP DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE CE SHOP DOES NOT WARRANT THAT THE ACCESS TO THE CE SHOP WEBSITE WILL BE UNINTERRUPTED, THAT THE MATERIALS AND/OR COURSES CONTAINED THEREIN WILL BE ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE CE SHOP WEBSITE OR SERVERS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

LIMITATION OF DAMAGES
UNDER NO CIRCUMSTANCES SHALL THE CE SHOP BE LIABLE FOR ANY DIRECT OR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE MATERIALS AND/OR COURSES ON THE CE SHOP WEBSITE, EVEN IF THE CE SHOP OR AN AUTHORIZED AGENT OR BROKER, CONTRACTOR, OR OTHER REPRESENTATIVE/EMPLOYEE OF THE CE SHOP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. If applicable law does not permit the exclusion or limitation of liability or certain categories of damages, the above limitation or exclusion may not apply to you and the applicable law shall govern. In no event, however, shall The CE Shop's total liability to you for all damages, losses, or causes of action exceed the amount paid by you to The CE Shop in the last twelve (12)-month period. No claim may be brought more than one (1) year after accrual of such claim.

OTHER TERMS & CONDITIONS
You agree that The CE Shop has the right to terminate your account at any time if The CE Shop has reason to believe that your account is being fraudulently accessed for unauthorized reasons. If you have questions concerning any of The CE Shop's Terms and Conditions, please feel free to contact The CE Shop by calling The CE Shop's Customer Service Department at 888.850.0955.

Agent Start
By enrolling in our program, you agree to the following terms of service:

The CE Shop does not guarantee that a student will be contacted by potential sponsoring brokers.
The CE Shop does not guarantee that a student will find a sponsoring broker through this program and is not responsible for fulfilling this licensing requirement.
Only students who are fully enrolled in this course and who choose to opt-in will be eligible for this program.
If a student purchases this course through a current broker partner, they will not be contacted by other potential sponsoring brokers.
This program is only for students who opt-in. Students may be contacted by potential sponsoring brokers even if the student is on the Do Not Call registry.
Once a student opts into this program, it is the student's responsibility to communicate with and select a sponsoring broker.
Students can opt-out of the Agent Start program by revisiting the Course Details lesson in Section 1 of their Pre-Licensing course(s) and changing answers in the Broker Affiliation survey. However, The CE Shop distributes participant contact information on a weekly basis and cannot guarantee students will no longer be contacted by sponsoring brokers once initially opted in.
The CE Shop will not provide any student information to third parties beyond affiliate partners.
The CE Shop reserves the right to remove students from this program at any time.
Students Opting Out of Agent Start
Students who would like to be removed from Agent Start must email AgentStart@TheCEShop.com.
Opt-out requests will be processed every Wednesday.
If a student asks to be removed from Agent Start, The CE Shop will change the student’s status in the Agent Start database and send an email notifying subscribing Brokers of the student’s enrollment change.
The CE Shop cannot guarantee that students will no longer be contacted by subscribing Brokers but will make every effort possible to alert subscribing Brokers of opt-out requests.
MARKETING
By using the Website in any fashion, unless you opt out, you agree that The CE Shop may market to you. Accordingly, should you not want to be marketed to, please opt out of any marketing campaign sent to you.

DISCLOSURES

The CE Shop LLC makes no representations except as expressly set forth in this policy, and under no circumstances does The CE Shop LLC make any claim, promise, or guarantee for employment or state licensure.

The CE Shop LLC reserves the right to change courses, start dates, tuition, and to cancel courses. Any changes will be made in accordance with state rules and regulations. The information contained in this policy is true and correct to the best of The CE Shop LLC’s knowledge.

Mbition LLC is a wholly owned entity of The CE Shop LLC.

ACKNOWLEDGEMENT

I agree to these terms and conditions including, but not limited to the terms of any applicable enrollment agreement, refund policy, privacy policy, waiver, release, or any other school policy. By beginning a course, I acknowledge that I am agreeing to The CE Shop LLC terms and conditions and all other school policies. I also consent to electronic delivery of information from Mbition LLC and The CE Shop LLC.

The CE Shop Team - Terms & Conditions - Mortgage
COURSE EXPIRATION POLICY
PRE-LICENSING EDUCATION

National Pre-Licensing courses have a specified start and end date and are instructor-led. Students must select their course start date within ninety (90) days of purchase. Once the start date has been selected students will have that day plus an additional twelve (12) full calendar days to complete their course.

Independent assignments are required. Assignment responses are reviewed Monday through Friday (except holidays), within one to two (1-2) business days of receipt. Completion of all assignments is required to progress to the final exam.

State-specific Pre-Licensing courses, where required, must be completed within ninety (90) days from the date of purchase. Verify state requirements here.

EXAM PREP EDGE

Exam Prep Edge courses expire one hundred eighty (180) days from the date of purchase.

CONTINUING EDUCATION

All CE courses will expire annually on December 31st. Some states require that CE is completed prior to December 31st. – please refer to the list below.

Georgia – CE completion deadline is October 31st. (any CE completed after this date could incur a late fee)
West Virginia and District of Columbia – CE completion deadline is November 1st
Kentucky and South Carolina DCA – CE completion deadline is November 30th
Idaho, Iowa, Kansas, Puerto Rico, and Vermont – CE completion deadline is December 1st
Utah DRE and Washington – CE completion deadline is December 15th
SEAT TIME

Seat time will be enforced.

EXAMINATIONS

For MLO courses: Final exams are presented at the conclusion of each course, with a varying number of questions depending on the amount of content contained in the course. Students may retake the examination up to three (3) times if needed (four (4) total attempts). The minimum passing score is seventy percent (70%).

LIVE WEBINARS

For live webinars, students must have a stable internet connection and a device that can access all features of a webinar platform to allow them to fully engage with the instructor and class (camera/microphone). Acceptable devices are desktop computers, laptops, and tablets (must have all the same compatibilities as a desktop and/or laptop (camera, keyboard, etc.) Cell phones are not an acceptable device.

STUDENT RULES OF CONDUCT
Rules of Conduct for NMLS Approved Pre-Licensure (PE) and Continuing Education (CE) Courses
Updated March 20, 2024

The Secure and Fair Enforcement for Mortgage Licensing Act (SAFE ACT) requires that state-licensed MLO’s complete pre-licensing (PE) and continuing education (CE) courses as a condition to be licensed. The SAFE Act also requires that all education completed as a condition for state licensure be NMLS approved. Since 2009 NMLS has established course design, approval, and delivery standards which NMLS approved course providers are required to meet. To further ensure students meet the education requirements of the SAFE Act, NMLS has established Rules of Conduct (ROC). The ROC, which have been approved by the NMLS Mortgage Testing & Education Board, and the NMLS Policy Committee, both of which are comprised of state regulators, are intended to stress that NMLS approved education be delivered and completed with integrity.

Rules of Conduct

NMLS approved course providers are not authorized by NMLS to grant exceptions to these rules and that I alone am responsible for my conduct under these rules. I also understand these rules are in addition to whatever applicable rules the course provider may have set.

Additionally, I understand that the course provider or others may report any alleged violations to NMLS. NMLS may conduct an investigation into alleged violations and may report alleged violations to the state(s) in which I am seeking licensure or maintain licenses, or to other states.

As an individual completing PE or CE I attest the course format I am being credit banked for has been entirely completed by myself alone and have met required below:

Classroom (live)

Completed sign-in by providing my signature prior to the start of the course
Provided government issued ID at time of sign-in of the course to verify identity
Engaged with other students and instructor(s)
Returned from breaks and lunches on time as required
Participated and was engaged throughout the entire course
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate
Classroom Equivalent (webinar)

Provided at the time of entering the webinar platform:
Government issued ID
Knowledge-Based Authentication
Returned from breaks and lunches on time as required ROC for NMLS Approved PE and CE Courses V4. Updated 03/20/2024.
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
Provided adequate camera access to ensure visibility for the entire duration of the course by enabling the proctor to ensure I was visible from the shoulders up
Understand that if I fail to maintain camera presence for a period of greater than 10 minutes I will be removed from the class and not receive credit
Engaged and completed all course quizzes and case studies
Engaged and completed all polls • Understand at various times during the CEQ/webinar course, I will be required to authenticate my identity and engagement.
Engaged with other students and facilitators/instructor(s)
Online Instructor-Led (online with instructor)

Provided at the time of entering the Learning Management System (LMS):
Personal identification requirements set forth by the provider
Have not and will not divulge my login ID or password or login credentials to another individual for any online course
Used my own personal login information to complete the NMLS approved online course
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
Engaged and completed all course quizzes and case studies
Engaged with other students and facilitators/instructor(s)
Online Self-Study (online without instructor)

Provided at the time of entering the Learning Management System (LMS):
Personal identification requirements set forth by the provider
Used and authenticated my own personal login for BioSig to enter and complete the NMLS approved online course
Have not and will not divulge my login ID or password or login credentials to another individual for any online course
Understand at various times during the online course, I will be required to authenticate my identity through a biometric system.
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
Engaged with all the course content and completed all course quizzes and case studies
Additionally, I

Attest that I am the person who I say I am and that all my course registration information is accurate.
Acknowledge that I am required to show a current government issued form of identification prior to class entry and that the name on the identification matches the name as it appears on this course registration.
Understand that the SAFE Act and state laws require me to spend a specific amount of time in specific subject areas. Accordingly, I will not attempt to circumvent the requirements of any NMLS approved course. I will not use or attempt to use any artificial intelligence and/or large language model chatbots and/or other assistance to complete any NMLS approved course.
Will not give or attempt to give assistance to any other person who is registered to take an NMLS approved pre-licensure or continuing education course.
Understand that the course provider has the right to dismiss anyone from class that creates a disturbance or interferes with the administration of the course or other students' learning, including, but not limited to cell phone/smart watch usage.
Acknowledge that any outside activities are prohibited while attending class and grounds for immediate removal from class.
Will not engage in any conduct that would be contrary to good character or reputation or engage in any behavior that would cause the public to believe that I would not operate in the mortgage loan business lawfully, honestly or fairly.
Will not engage in any conduct that is dishonest, fraudulent, or would adversely impact the integrity of the course(s) I am completing or the conditions for which I am seeking licensure or renewal of licensure.
Understand and acknowledge my responsibility to report any violations or misconduct involving any of the above ROC to the (MTEB).
Understand the CSBS Privacy Notice is applicable to these Rules of Conduct. The CSBS Privacy Notice can be found here: https://www.csbs.org/privacy-policy
STATE-SPECIFIC POLICIES
Enrollment agreement policies supersede these terms and conditions. For students who are residents of or taking live class training in COLORADO, the state-specific Enrollment Agreement contains the applicable refund and cancellation policy.

Colorado-Specific Terms and Conditions
The Colorado Terms and Conditions are contained in the attached three links:

Catalog

Enrollment Agreement

Certificate Financial Hold Exemption Policy

In the event that the terms and conditions of the Catalog and the Enrollment Agreement differ from The CE Shop General Terms and Conditions provided above, the Terms and Conditions of the Catalog and the Enrollment Agreement shall prevail.

The CE Shop Team - Terms & Conditions - Mortgage

COURSE EXPIRATION POLICY

PRE-LICENSING EDUCATION

State-specific Pre-Licensing courses, where required, must be completed within ninety (90) days from the date of purchase. Verify state requirements here.

EXAM PREP EDGE

Exam Prep Edge courses expire one hundred eighty (180) days from the date of purchase.

CONTINUING EDUCATION

All CE courses will expire annually on December 31^st. Some states require that CE is completed prior to December 31^st. – please refer to the list below.

Georgia – CE completion deadline is October 31^st. (any CE completed after this date could incur a late fee)
West Virginia and District of Columbia – CE completion deadline is November 1^st
Kentucky and South Carolina DCA – CE completion deadline is November 30^th
Idaho, Iowa, Kansas, Puerto Rico, and Vermont – CE completion deadline is December 1^st
Utah DRE and Washington – CE completion deadline is December 15^th

SEAT TIME

Seat time will be enforced.

EXAMINATIONS

LIVE WEBINARS

STUDENT RULES OF CONDUCT

Rules of Conduct for NMLS Approved Pre-Licensure (PE) and Continuing Education (CE) Courses
Updated March 20, 2024

Rules of Conduct

As an individual completing PE or CE I attest the course format I am being credit banked for has been entirely completed by myself alone and have met required below:

Classroom (live)

Completed sign-in by providing my signature prior to the start of the course
- Provided government issued ID at time of sign-in of the course to verify identity
Engaged with other students and instructor(s)
Returned from breaks and lunches on time as required
Participated and was engaged throughout the entire course
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate

Classroom Equivalent (webinar)

Provided at the time of entering the webinar platform:
- Government issued ID
- Knowledge-Based Authentication
Returned from breaks and lunches on time as required ROC for NMLS Approved PE and CE Courses V4. Updated 03/20/2024.
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
- Provided adequate camera access to ensure visibility for the entire duration of the course by enabling the proctor to ensure I was visible from the shoulders up
Understand that if I fail to maintain camera presence for a period of greater than 10 minutes I will be removed from the class and not receive credit
Engaged and completed all course quizzes and case studies
Engaged and completed all polls • Understand at various times during the CEQ/webinar course, I will be required to authenticate my identity and engagement.
Engaged with other students and facilitators/instructor(s)

Online Instructor-Led (online with instructor)

Provided at the time of entering the Learning Management System (LMS):
- Personal identification requirements set forth by the provider
Have not and will not divulge my login ID or password or login credentials to another individual for any online course
Used my own personal login information to complete the NMLS approved online course
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
- Engaged and completed all course quizzes and case studies
- Engaged with other students and facilitators/instructor(s)

Online Self-Study (online without instructor)

Provided at the time of entering the Learning Management System (LMS):
- Personal identification requirements set forth by the provider
- Used and authenticated my own personal login for BioSig to enter and complete the NMLS approved online course
Have not and will not divulge my login ID or password or login credentials to another individual for any online course
Understand at various times during the online course, I will be required to authenticate my identity through a biometric system.
Properly completed the entire seat-time the SAFE Act required for the approved NMLS course in order to receive an end-of-course completion certificate by the following means:
Engaged with all the course content and completed all course quizzes and case studies

Additionally, I

Attest that I am the person who I say I am and that all my course registration information is accurate.
Acknowledge that I am required to show a current government issued form of identification prior to class entry and that the name on the identification matches the name as it appears on this course registration.
Understand that the SAFE Act and state laws require me to spend a specific amount of time in specific subject areas. Accordingly, I will not attempt to circumvent the requirements of any NMLS approved course. I will not use or attempt to use any artificial intelligence and/or large language model chatbots and/or other assistance to complete any NMLS approved course.
Will not give or attempt to give assistance to any other person who is registered to take an NMLS approved pre-licensure or continuing education course.
Understand that the course provider has the right to dismiss anyone from class that creates a disturbance or interferes with the administration of the course or other students' learning, including, but not limited to cell phone/smart watch usage.
Acknowledge that any outside activities are prohibited while attending class and grounds for immediate removal from class.
Will not engage in any conduct that would be contrary to good character or reputation or engage in any behavior that would cause the public to believe that I would not operate in the mortgage loan business lawfully, honestly or fairly.
Will not engage in any conduct that is dishonest, fraudulent, or would adversely impact the integrity of the course(s) I am completing or the conditions for which I am seeking licensure or renewal of licensure.
Understand and acknowledge my responsibility to report any violations or misconduct involving any of the above ROC to the (MTEB).
Understand the CSBS Privacy Notice is applicable to these Rules of Conduct. The CSBS Privacy Notice can be found here: https://www.csbs.org/privacy-policy

STATE-SPECIFIC POLICIES

Enrollment agreement policies supersede these terms and conditions. For students who are residents of or taking live class training in COLORADO, the state-specific Enrollment Agreement contains the applicable refund and cancellation policy.

Colorado-Specific Terms and Conditions

The Colorado Terms and Conditions are contained in the attached three links: